We had an overall unsatisfying experience with this company. The Los Lunas location has very limited staff. When our loved one passed away on a Thursday we were told that they were closed Friday due to something with the staffs family. Weekends are appointment only to call Albuquerque to schedule an appointment for Saturday. Albuquerque was NO help at all. The lady who answered the phone was a complete joke. The hold time was horrible. We had paper work in out hand that and their staff was unable to locate anything on our family member. Kudos to their Santa Fe location. The staff up there was so nice! I called them 50+miles away and they got it all taken care of for us. You'd think working in this type of field staff would be a little more compassionate with families and they would have staff available at all locations since people pass at all hours of the day.
Riverside Funeral Home Of Los Lunas is a US Funeral Home based in Los Lunas, New Mexico. Riverside Funeral Home Of Los Lunas is located at 820 Main St. NE, Los Lunas, NM 87031, USA.
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